Shipping & Returns
Shipping Policy
We strive to process and ship all orders within 1-3 business days. Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Options:
- Standard Shipping: 3-7 business days
- Express Shipping: 2-3 business days
Shipping times are estimates and may vary depending on your location and carrier delays. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
International Shipping:
We offer international shipping to select countries. Duties, taxes, and customs fees may apply and are the responsibility of the customer.
Returns & Exchanges
We want you to love your purchase! If you’re not completely satisfied, you may return or exchange your item within 30 days of delivery.
Conditions for Returns:
- Items must be unworn, unwashed, and in original condition with tags attached.
- Proof of purchase is required.
- Final sale items (e.g., clearance, promotional items) cannot be returned or exchanged.
How to Initiate a Return:
- Visit our Returns Center at passionwomens.com.
- Follow the instructions to generate a return label.
- Pack your item securely and ship it back to us.
Once your return is received and inspected, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Exchanges:
For exchanges, please return the original item and place a new order for the desired item.
Damaged or Defective Items:
If your item arrives damaged or defective, please contact us within 7 days of delivery for assistance.
For any questions, please visit our Help Center.